FAQs & Troubleshooting
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MFC-J4625DW
283 Results
1.
(Video) Load A4/Letter paper
2.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
3.
What is Brother iPrint&Scan?
4.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
5.
(Video) Unpack your Brother machine
6.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
7.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
8.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
9.
Print using only the black ink cartridge when the Color cartridges have run out.
10.
My Brother machine could not be found over the network when I installed drivers on my PC.
11.
After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
12.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
13.
What is Distinctive Ring and how do I program it?
14.
(Video) Set up your Brother machine
15.
(Video) Connect telephone line and power cords
16.
(Video) Load an Envelope (Manual Feed Slot)
17.
Replace Ink
18.
(Video) Install Ink Cartridges
19.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
20.
When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
21.
Wireless setup is requesting a WPS PIN to complete the setup
22.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
23.
Enable the Brother machine's network interface.
24.
Transfer faxes to the PC when my machine has a mechanical issue.
25.
Protect your Brother machine against unauthorised access over the network
26.
How to identify your Operating System (OS).
27.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
28.
Can third party ink be used to refill the ink cartridges?
29.
Forward a fax to another fax machine when my machine has a mechanical problem.
30.
Paper Jam (With Video Instructions)