FAQs & Troubleshooting
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MFC-9465CDN
369 Results
1.
Can I print from and scan to iPhone, iPod touch and iPad?
2.
Can I print from or scan to Android™ Smartphone?
3.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
4.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
5.
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
6.
Replace Parts
7.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
8.
Jam Duplex
9.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
10.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
11.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
12.
Condensation
13.
Install extra memory
14.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
15.
Adjust color settings by using the custom setting in the printer driver
16.
Document Jam
17.
Replace Drum
18.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
19.
What is Brother iPrint&Scan?
20.
I don't think I got the full yield from my high-yield toner cartridge, but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
21.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
22.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
23.
I still receive the error message "Replace Parts Drum" or "Drum Stop" after I replace the drum unit with a new one.
24.
Replace WT Box
25.
Replace Toner
26.
Turn the Toner Save mode on or off
27.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
28.
When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
29.
I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
30.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)