FAQs & Troubleshooting
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MFC-9330CDW
309 Results
1.
Replace Drum
2.
Replace Toner
3.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
4.
Drum Error (Drum!)
5.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
6.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
7.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
8.
What is Brother iPrint&Scan?
9.
Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
10.
Replace Fuser
11.
Color misregistration
12.
Jam Tray 1 or Jam Tray
13.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
14.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
15.
"Offline" appears on the Status Monitor.
16.
Can I print from and scan to iPhone, iPod touch and iPad?
17.
I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
18.
The color of your printouts is not what you expected
19.
Curled or wavy
20.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
21.
Replace PF Kit xx
22.
The message "Poor Line Condition" or "NG" appears on the Transmission Verification Report when I try to send a fax.
23.
Ghost
24.
Colored streaks or bands down the page
25.
Wrinkle
26.
The printer status is Offline or Paused.
27.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
28.
Uneven density appears periodically across the page
29.
Document Jam
30.
Jam Rear