FAQs & Troubleshooting
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MFC-9120CN
321 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
2.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
3.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
4.
Can I print from or scan to Android™ Smartphone?
5.
Can I print from and scan to iPhone, iPod touch and iPad?
6.
Printouts are curled or wavy.
7.
What is Brother iPrint&Scan?
8.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
9.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
10.
Printouts have wrinkles.
11.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
12.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
13.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
14.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
15.
The toner does not fix to paper well. (Poor fixing)
16.
Print on plain paper or bond paper from the Manual feed slot
17.
Adjust color settings by using the custom setting in the printer driver
18.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
19.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
20.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
21.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
22.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
23.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
24.
Jam Inside
25.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
26.
Install additional memory.
27.
ControlCenter3 displays a blank screen at startup (Windows)
28.
Scan from the Brother iPrint&Scan application using Windows Phone.
29.
Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
30.
What kind of memory can I use?