FAQs & Troubleshooting
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MFC-8840DN
226 Results
1.
The printer status is Offline or Paused.
2.
I cannot install Brother drivers on Debian 10 or later (Linux)
3.
Can I print from and scan to iPhone, iPod touch and iPad?
4.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
5.
Does NC-2200w work with Windows Vista?
6.
Discover the MAC address of the Brother network card
7.
How do I improve the copy or fax quality?
8.
I'm using Macintosh. What is the PreScan option used for?
9.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
10.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
11.
I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
12.
The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
13.
How do I factory reset the print server?
14.
I'm using Macintosh®. What are the settings in the Scanner window used for?
15.
What driver package format is supported by my Linux distribution?
16.
The paper is skewed when it's printed.
17.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
18.
The link icon for Outlook Express is not displayed in PaperPort®. What should I do?
19.
What is a "Generic PCL Driver"?
20.
Can I reduce the size of a received fax on this machine?
21.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
22.
Download a file from the "Downloads" section and save it to Windows 8 computer.
23.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
24.
When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
25.
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
26.
What kind of memory can I use?
27.
What does "NG" or "ERROR" on the Transmission Verification Report mean?
28.
Can I confirm that the FAX was sent correctly?
29.
What can happen if the wrong paper is used in your machine.
30.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?