FAQs & Troubleshooting
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MFC-8380DN
322 Results
1.
Can I print from or scan to Android™ Smartphone?
2.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
3.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
4.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
5.
Can I print from and scan to iPhone, iPod touch and iPad?
6.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
7.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
8.
How do I adjust my Brother machine's tray use for copying, faxing, and printing?
9.
Wrinkles or creases
10.
Why is the error message "Scan Unable XX" displayed on the LCD when I try the 2-sided(duplex) copy, 2-sided(duplex) scan or fax send of a legal size document?
11.
How to load numbered checks or forms in the paper tray?
12.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
13.
Scan and save a document in PDF format (Scan to File)
14.
Gray background
15.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
16.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
17.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
18.
Black toner marks across the page
19.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
20.
Scan multiple pages into one file instead of each scan being saved as a separate file.
21.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
22.
Faint
23.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
24.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
25.
White lines across the page
26.
Hollow print
27.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
28.
White lines down the page
29.
Line across the page
30.
How do I install the Optional Tray Unit?