FAQs & Troubleshooting
![]() |
Popular |
![](/g/b/img/product/mfc8370dn_eu_as.jpg)
MFC-8370DN
321 Results
1.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
3.
Can I print from and scan to iPhone, iPod touch and iPad?
4.
Scan and save a document in PDF format (Scan to File)
5.
I still receive the error message "Replace Parts Drum" or "Replace Drum" after I replace the drum unit with a new one.
6.
What is Brother iPrint&Scan?
7.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
8.
Can I print from or scan to Android™ Smartphone?
9.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
10.
Hollow print
11.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
12.
Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
13.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
14.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
15.
Black lines down the page
16.
Can I use non-Brother or third party supplies with the Brother machine?
17.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
18.
I keep getting the error message "Authenticate Err (Authentication error)".
19.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
20.
How do I clear the message "Jam Tray 1" or "Jam Tray 2" from the LCD display?
21.
What is the recommended paper?
22.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
23.
Print a web page from iPrint&Scan when using an Android™ mobile device.
24.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
25.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
26.
How do I clear the message "Jam Duplex" from the LCD?
27.
Print on labels and envelopes from the MP tray.
28.
I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
29.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
30.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?