FAQs & Troubleshooting
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MFC-790CW
337 Results
1.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
2.
When I print, the pages are smudged with ink. What should I do?
3.
Can I print from and scan to iPhone, iPod touch and iPad?
4.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
5.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
6.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
7.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
8.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
9.
Can I print from or scan to Android™ Smartphone?
10.
How do I load envelopes into my machine?
11.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
12.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
13.
I cannot install Brother drivers on Debian 10 or later (Linux)
14.
I cannot print using my Brother machine on a wireless network (Mac)
15.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
16.
Wireless setup is requesting a WPS PIN to complete the setup
17.
What is Brother iPrint&Scan?
18.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
19.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
20.
Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
21.
Paper Jam
22.
Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
23.
Print the Network Configuration List
24.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
25.
I cannot print using my Brother machine on a wireless network (Windows)
26.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
27.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
28.
The edge of glossy paper is smudged.
29.
How do I know which side up my photo paper should be in the tray?
30.
Scan and save a document in PDF format (Scan to File)