FAQs & Troubleshooting
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MFC-6490CW
350 Results
1.
How can I print, fax, copy and scan using A3/Ledger size paper?
2.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
4.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
5.
Load paper in the paper tray
6.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
7.
Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
8.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
9.
Scan from the Brother iPrint&Scan application using Windows Phone.
10.
Can I print from and scan to iPhone, iPod touch and iPad?
11.
I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
12.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
13.
The printer status is Offline or Paused.
14.
I cannot send a fax using PC-FAX (Windows 10)
15.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
16.
When I print or copy a document with fast mode, the printing is shifted too high on the paper.
17.
What driver package format is supported by my Linux distribution?
18.
Wireless setup is requesting a WPS PIN to complete the setup
19.
Protect your Brother machine against unauthorised access over the network
20.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
21.
Print a web page from iPrint&Scan when using an Android™ mobile device.
22.
Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
23.
Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
24.
Locate files scanned with ControlCenter2 (For Macintosh)
25.
How do I know which side up my photo paper should be in the tray?
26.
Scan and save a document in PDF format (Scan to File)
27.
Scan multiple pages into one file instead of each scan being saved as a separate file.
28.
Print using only the black ink cartridge when the Color cartridges have run out.
29.
Can I use voice mail on the same line as my Brother machine?
30.
Which E-mail packages are compatible with ControlCenter3?