FAQs & Troubleshooting
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MFC-640CW
304 Results
1.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
2.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
3.
Can I print from and scan to iPhone, iPod touch and iPad?
4.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
5.
Clear the paper jam or printer jam.
6.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
7.
How do I factory reset the print server?
8.
Can I still receive faxes or calls when the machine is switched off?
9.
I cannot install Brother drivers on Debian 10 or later (Linux)
10.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
11.
The printer status is Offline or Paused.
12.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
13.
Scan and save a document in PDF format (Scan to File)
14.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
15.
I cannot print using my Brother machine on a wireless network (Windows)
16.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
17.
I am having issues with the paper feed. What can I do?
18.
What is the BRAdmin Professional software used for?
19.
Wireless setup is requesting a WPS PIN to complete the setup
20.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
21.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
22.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
23.
Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
24.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
25.
I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
26.
Can third party ink be used to refill the ink cartridges?
27.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
28.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
29.
When I print, the pages are smudged with ink. What should I do?
30.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?