FAQs & Troubleshooting
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MFC-4820C
149 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Can I print from or scan to Android™ Smartphone?
3.
Can I print from and scan to iPhone, iPod touch and iPad?
4.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
5.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
6.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
7.
Change the printer driver settings (Windows/macOS)
8.
Can I confirm that the FAX was sent correctly?
9.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
10.
I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
11.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
12.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
13.
The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
14.
The printer status is Offline or Paused.
15.
Can I print using only the black ink cartridge when the Color cartridges have run out?
16.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
17.
Where is the full User's Guide? I can't find enough information in the paper manual.
18.
Cannot print after a Windows 10 update (June 2020)
19.
Functions supported in the Windows 7 built-in drivers
20.
Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
21.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
22.
When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
23.
I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
24.
I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
25.
Why can't I print when an ink cartridge is empty?
26.
What does "COMM.ERROR" on the LCD display mean?
27.
Delete print jobs from the print queue.
28.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 - 10.8)
29.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
30.
Is there any way to reduce Ink consumption?