FAQs & Troubleshooting
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MFC-465CN
272 Results
1.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
2.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
3.
Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
4.
How do I load paper?
5.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
6.
I cannot make borderless prints.
7.
What is Distinctive Ring and how do I program it?
8.
I'm using Macintosh. What is the PreScan option used for?
9.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
10.
Scan and save a document in PDF format (Scan to File)
11.
I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
12.
When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
13.
Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
14.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
15.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
16.
Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
17.
Can I use voice mail on the same line as my Brother machine?
18.
I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?
19.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
20.
What is the Network Shared printing?
21.
Locate files scanned with ControlCenter2 (For Macintosh)
22.
I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
23.
Why doesn't the machine answer when receiving a call?
24.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
25.
Where is the USB port on the machine?
26.
ControlCenter3 displays a blank screen at startup (Windows)
27.
Improve the quality of the images from my Brother machine's PhotoCapture Center.
28.
Configure a cover page for PC-FAX.
29.
The printer status is Offline or Paused.
30.
Can I print a report that will show all of my Speed Dial and Group numbers?