FAQs & Troubleshooting
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MFC-425CN
279 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
3.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
4.
What driver package format is supported by my Linux distribution?
5.
The printer status is Offline or Paused.
6.
When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond. What can I do?
7.
The link icon for Outlook Express is not displayed in PaperPort®. What should I do?
8.
Pre-Required Procedures (Linux)
9.
Can I print from and scan to iPhone, iPod touch and iPad?
10.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
11.
Scan and save a document in PDF format (Scan to File)
12.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
13.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
14.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
15.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
16.
How do I print on an envelope?
17.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
18.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
19.
I am having issues with the paper feed. What can I do?
20.
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
21.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
22.
Can I print from or scan to Android™ Smartphone?
23.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
24.
What is Distinctive Ring and how do I program it?
25.
My FAX/MFC will not Dial. Why?
26.
What is the BRAdmin Professional software used for?
27.
Why can't I print when an ink cartridge is empty?
28.
Cannot print after a Windows 10 update (June 2020)
29.
ControlCenter3 displays a blank screen at startup (Windows)
30.
Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.