FAQs & Troubleshooting
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MFC-3320CN
224 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Can I print from and scan to iPhone, iPod touch and iPad?
3.
Can I print from or scan to Android™ Smartphone?
4.
My FAX/MFC will not Dial. Why?
5.
I'm using Macintosh. What is the PreScan option used for?
6.
I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
7.
I can print but cannot scan via network. (For Windows)
8.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
9.
I cannot install Brother drivers on Debian 10 or later (Linux)
10.
What driver package format is supported by my Linux distribution?
11.
Change the printer driver settings (Windows/macOS)
12.
"PRINTING" is frozen on the display of my Brother machine. How do I clear it?
13.
The link icon for Outlook Express is not displayed in PaperPort®. What should I do?
14.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
15.
Why can't I print when an ink cartridge is empty?
16.
Delete print jobs from the print queue.
17.
Download a file from the "Downloads" section and save it to Windows 8 computer.
18.
Discover the MAC address of the Brother network card
19.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
20.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
21.
When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
22.
I can not install/uninstall the driver when a CompactFlash®, SmartMedia®, Memory Stick®, xD-Picture Card™, Secure Digital™ card is installed into the media slot. What can I do?
23.
When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
24.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
25.
How do I know the current network configuration?
26.
The driver installation finished successfully but I cannot print. (Linux)
27.
The printer status is Offline or Paused.
28.
Scan a document from the Windows Vista Photo Gallery
29.
I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
30.
When printing a "Power Point" document with "Page Layout: 2 in 1" and the quality is set to Super Fine or Fine, part of the image is black. What can I do?