1. 14/02/2024

I cannot print using my Brother machine on a wireless network (Mac)

2. 14/02/2024

Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater

3. 27/06/2023

I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)

4. 27/06/2023

Uninstall the drivers. (Mac OS X 10.6 - macOS 12)

5. 08/06/2023

I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later). 

6. 01/06/2023

Delete print jobs from the print queue.

7. 16/05/2023

I cannot print from my computer via USB.

8. 26/04/2023

I cannot print using my Brother machine on a wired network. (Windows/macOS)

9. 07/04/2023

I cannot print using my Brother machine on a wireless network (Windows)

10. 27/03/2023

"Offline" appears on the Status Monitor.

11. 27/03/2023

Install the built-in drivers (For Windows 8 and Windows 10)

12. 27/03/2023

Change the printer driver settings (Windows/macOS)

13. 27/03/2023

The printer status is Offline or Paused.

14. 24/03/2023

Open the Status Monitor

15. 15/02/2023

Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows

16. 14/02/2023

When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.

17. 14/02/2023

I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)

18. 19/12/2022

Can third party ink be used to refill the ink cartridges?

19. 13/12/2022

How to identify your Operating System (OS).

20. 26/09/2022

When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".

21. 20/07/2022

Uninstall the drivers. (Mac OS X 10.5)

22. 30/06/2022

Check the Node Name of the Brother machine

23. 23/06/2022

I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)

24. 09/05/2022

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

25. 20/04/2022

The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.

26. 20/04/2022

Uninstall the Brother Software and Drivers (Windows)

27. 14/04/2022

I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.

28. 11/04/2022

Wireless setup is requesting a WPS PIN to complete the setup

29. 24/03/2022

I cannot find some option in the Printing preferences. (For Windows)

30. 24/03/2022

I cannot save a file downloaded from the Brother support website (For Windows)