FAQs & Troubleshooting
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HL-L2371DN
212 Results
1. 13/06/2025
Size Error DX or Size Error 2-sided
2. 02/06/2025
(Video) After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
3. 02/06/2025
(Video) I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
4. 02/06/2025
(Video) Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
5. 02/06/2025
(Video) I cannot find some option in the Printing preferences. (For Windows)
6. 02/06/2025
(Video) Add your Brother machine with AirPrint (macOS)
7. 30/04/2025
I cannot set up my machine using Brother Mobile Connect app. (Android™)
8. 16/04/2025
Brother iPrint&Scan cannot find my Brother machine (macOS)
9. 16/04/2025
Where can I download Brother iPrint&Scan application for Mac?
10. 16/04/2025
I cannot print using my Brother machine on a wired network. (Windows/macOS)
11. 16/04/2025
I cannot print from my computer via USB.
12. 11/03/2025
What is the default password for my Brother machine?
13. 03/03/2025
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
14. 19/02/2025
My Brother machine is unresponsive.
15. 07/01/2025
Faint
16. 13/12/2024
How to identify your Operating System (OS).
17. 24/10/2024
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
18. 15/10/2024
I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
19. 28/05/2024
Toner Low or Prepare New Toner Cartridge
20. 28/05/2024
Drum End Soon
21. 22/05/2024
(Video) Update the Driver or Firmware for your Brother machine
22. 29/03/2024
(Video) Cannot Detect
23. 29/02/2024
(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
24. 04/01/2024
(Video) Unpack your Brother machine and install the toner cartridge
25. 04/01/2024
(Video) Load A4/Letter paper
26. 04/01/2024
(Video) Connect the cord
27. 04/01/2024
(Video) Load an Envelope (Manual Feed Slot)
28. 04/01/2024
(Video) Replace the Toner Cartridge
29. 02/10/2023
After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
30. 25/08/2023
Update your machine's firmware using Brother iPrint&Scan (Android/iOS)