FAQs & Troubleshooting
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HL-J6010DW
108 Results
1. 14/02/2024
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
2. 10/01/2024
What is the default password for my Brother machine?
3. 04/09/2023
(Video) Print a long paper
4. 10/08/2023
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
5. 05/07/2023
I cannot print using my Brother machine on a wired network (Windows/macOS)
6. 05/07/2023
I cannot print on a wireless (Wi-Fi) network (Mac)
7. 27/06/2023
I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
8. 14/06/2023
Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
9. 08/06/2023
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
10. 06/06/2023
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
11. 06/06/2023
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
12. 01/06/2023
Add your Brother machine with AirPrint (macOS)
13. 01/06/2023
Delete print jobs from the print queue.
14. 16/05/2023
I cannot print from my computer via USB.
15. 26/04/2023
(Video) Set up your Brother machine
16. 07/04/2023
I cannot print on a wireless (Wi-Fi) network (Windows)
17. 27/03/2023
Change the printer driver settings (Windows)
18. 27/03/2023
Install the built-in drivers (For Windows 8 and Windows 10)
19. 17/03/2023
The printer status is Offline or Paused.
20. 15/02/2023
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
21. 19/12/2022
Cannot Detect Ink Volume
22. 19/12/2022
Install Starter Ink
23. 19/12/2022
Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
24. 19/12/2022
Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
25. 19/12/2022
One or more of my colors are not printing (blank).
26. 19/12/2022
Replace Ink
27. 19/12/2022
Ink Low
28. 19/12/2022
Improve poor print quality.
29. 19/12/2022
Cannot Detect
30. 13/12/2022
How to identify your Operating System (OS).