1.

The printer status is Offline or Paused.

2.

"JAM C" error appears on the LCD. What should I do?

3.

"JAM E" error appears on the LCD. What should I do?

4.

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

5.

Change the printer driver settings (Windows/macOS)

6.

"JAM B" error appears on the LCD. What should I do?

7.

Delete print jobs from the print queue.

8.

Can I print from or scan to Android™ Smartphone?

9.

Can I print from and scan to iPhone, iPod touch and iPad?

10.

What is a "Generic PCL Driver"?

11.

Can I print from DOS applications?

12.

"JAM D" error appears on the LCD. What should I do?

13.

The paper is creased.

14.

The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)

15.

I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?

16.

"JAM A1 to A4" error appears on the LCD. What should I do?

17.

How do I install additional memory?

18.

How can I activate/deactivate the Toner Save Mode?

19.

Uninstall the drivers. (Mac OS X 10.2 - 10.4)

20.

How do I change the length of time the printer will wait until it goes into Power Save mode?

21.

The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.

22.

I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)

23.

When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?

24.

Uninstall the drivers. (Mac OS X 10.6 - macOS 12)

25.

Can I use non-Brother or third party supplies with the Brother machine?

26.

How do I replace the Fuser Unit & Transfer Roll Cartridge?

27.

What can happen if the wrong paper is used in your machine.

28.

What are the differences between the BRAdmin Professional and the Web BRAdmin software?

29.

What is the life of the consumables?

30.

How do I lock the control panel settings?