FAQs & Troubleshooting
![]() |
Latest |

HL-6180DW
229 Results
1. 16/04/2025
I cannot print using my Brother machine on a wired network. (Windows/macOS)
2. 16/04/2025
I cannot print from my computer via USB.
3. 03/03/2025
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
4. 05/02/2025
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
5. 13/12/2024
How to identify your Operating System (OS).
6. 24/10/2024
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
7. 15/10/2024
I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
8. 28/05/2024
Toner Low or Prepare New Toner Cartridge
9. 14/02/2024
I cannot print using my Brother machine on a wireless network (Mac)
10. 10/08/2023
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
11. 27/06/2023
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
12. 08/06/2023
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
13. 01/06/2023
Add your Brother machine with AirPrint (macOS)
14. 01/06/2023
Delete print jobs from the print queue.
15. 07/04/2023
I cannot print using my Brother machine on a wireless network (Windows)
16. 27/03/2023
"Offline" appears on the Status Monitor.
17. 27/03/2023
Install the built-in drivers (For Windows 8 and Windows 10)
18. 27/03/2023
Change the printer driver settings (Windows/macOS)
19. 27/03/2023
The printer status is Offline or Paused.
20. 24/03/2023
Open the Status Monitor
21. 15/02/2023
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
22. 14/02/2023
When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
23. 14/02/2023
I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
24. 19/12/2022
Can I use non-Brother or third party supplies with the Brother machine?
25. 13/12/2022
Curled or wavy
26. 16/11/2022
Paper size settings are unavailable when I print from OpenOffice (Linux)
27. 31/10/2022
I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
28. 12/10/2022
Can I print from DOS applications?
29. 27/09/2022
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
30. 26/09/2022
When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".