1. 26/09/2022

When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".

2. 20/04/2022

The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.

3. 20/12/2018

When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?

4. 08/11/2018

I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expect.

5. 25/03/2016

A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.

6. 19/11/2014

The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)

7. 08/11/2011

I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.