1. 09/05/2022

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

2. 25/03/2016

The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.

3. 05/06/2014

I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.

4. 27/01/2014

I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?

5. 15/05/2013

Printer pages are curled and the output tray does not hold as many pages as it should.

6. 14/05/2013

Printouts have toner specks.

7. 13/05/2013

Printouts have a curl or wave.

8. 10/05/2013

Printouts have wrinkles or creases.

9. 10/05/2013

Black toner marks appear across the page.

10. 10/05/2013

White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.

11. 10/05/2013

White lines appears down the page.

12. 10/05/2013

Lines appears across the page.

13. 09/05/2013

Printouts are with gray background.

14. 09/05/2013

Printouts are faint.

15. 08/05/2013

The image is ghosted.

16. 01/05/2013

The printed letters are slanted, positioned incorrectly.

17. 26/04/2013

White spots appear in areas of dense black printing.

18. 26/04/2013

Vertical black lines appear on the printout.

19. 25/04/2013

Output sheets are completely black.

20. 28/02/2013

When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)

21. 16/11/2011

When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?

22. 02/11/2011

When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.

23. 02/11/2011

When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.

24. 21/08/2009

I'm using Windows 2000/ XP. I get a mirrored print effect from some applications. What can I do?

25. 17/10/2006

How do I clean black spots at 108mm (4.25in.) intervals on printed documents?

26. 16/10/2006

The printer prints Black Spots. What should I do?

27. 16/10/2006

Black spots appear all over the page. (poor fixing)

28. 30/03/2006

When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?