FAQs & Troubleshooting
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HL-2240DR
148 Results
1.
REPLACE DRUM
2.
Turn the Toner Save Mode on or off.
3.
What is the printable area per page?
4.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
5.
JAM REAR
6.
Change the printer driver settings (Windows/macOS)
7.
DRUM STOP
8.
The Drum LED is still on or flashing after I replace the drum unit with a new one.
9.
DUPLEX DISABLED
10.
Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
11.
JAM INSIDE
12.
JAM TRAY 1
13.
I cannot save a file downloaded from the Brother support website (For Windows)
14.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
15.
Delete print jobs from the print queue.
16.
I cannot find some option in the Printing preferences. (For Windows)
17.
Install the built-in drivers (For Windows 8 and Windows 10)
18.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
19.
Can I use AirPrint with my Brother machine?
20.
What is Toner Continue Mode?
21.
Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
22.
Open the Control Panel (For Windows)
23.
Can I print from or scan to Android™ Smartphone?
24.
Can I print from and scan to iPhone, iPod touch and iPad?
25.
TONER ENDED
26.
NO PAPER T1
27.
Can I print from DOS applications? What printer driver emulation can be used?
28.
SERVICE CALL
29.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
30.
What is the recommended paper?