FAQs & Troubleshooting
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HL-2170W
196 Results
1.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
2.
The printer status is Offline or Paused.
3.
The printer cannot print full pages of a document. An error message "PRINT OVERRUN" is printed out.
4.
The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
5.
How can I configure my printer in a wireless network using SecureEasySetup™, Wi-Fi Protected Setup™ or AOSS™?
6.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
7.
Connect my machine to the wireless network without using the Wireless Setup Wizard (macOS 10.15)
8.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
9.
The Drum LED is still on or flashing after I replace the drum unit with a new one.
10.
I cannot install Brother drivers on Debian 10 or later (Linux)
11.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
12.
Configure the Brother machine for a wireless network with a network cable using the Installation CD-ROM
13.
Can I print from and scan to iPhone, iPod touch and iPad?
14.
The printer prints unexpectedly or it prints garbage.
15.
What is the printable area per page?
16.
How can I activate/deactivate the Toner Save Mode?
17.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
18.
Change the printer driver settings (Windows/macOS)
19.
The paper is skewed when it's printed.
20.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
21.
Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
22.
'Get More Info' option in Windows® 2000 is not working with IPP. What should I do?
23.
I want to use a different Port number other than 631 with Windows 2000/XP, Windows Vista and Windows Server 2003 IPP. What should I do?
24.
Printouts have wrinkles or creases.
25.
What can happen if the wrong paper is used in your machine.
26.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
27.
Print the Network Configuration List.
28.
Open the Status Monitor
29.
What driver package format is supported by my Linux distribution?
30.
I cannot save a file downloaded from the Brother support website (For Windows)