FAQs & Troubleshooting
![]() |
Popular |
![](/g/b/img/product/hl2150nr_eu.jpg)
HL-2150NR
164 Results
1.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
2.
The printer status is Offline or Paused.
3.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
4.
How can I change the printer settings?
5.
The Drum LED is still on or flashing after I replace the drum unit with a new one.
6.
The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
7.
Delete print jobs from the print queue.
8.
What kind of paper can I use?
9.
Cannot print after a Windows 10 update (June 2020)
10.
"Clean Corona Wire" message continues to appear on the PC screen, even though I have cleaned the corona wire of the drum unit.
11.
The printed letters are slanted, positioned incorrectly.
12.
How to identify your Operating System (OS).
13.
I am using Windows. When I print a document, the printed page is blank. What should I do?
14.
Error Message from CD installation in Windows XP : Cannot find file bh21xx.pdd. Please locate the file, occurs during installation. The installation states a file is missing.
15.
The documents I print from my computer have a curl to them when they feed out of the Brother machine. What can I do?
16.
What is a "Generic PCL Driver"?
17.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
18.
What driver package format is supported by my Linux distribution?
19.
Can I use AirPrint with my Brother machine?
20.
Can I print from and scan to iPhone, iPod touch and iPad?
21.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
22.
Change the printer driver settings (Windows/macOS)
23.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
24.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
25.
The printer cannot print full pages of a document. An error message "PRINT OVERRUN" is printed out.
26.
What can happen if the wrong paper is used in your machine.
27.
What is the recommended paper?
28.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
29.
Use the Universal Printer Driver for PCL
30.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.