FAQs & Troubleshooting
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HL-1870N
206 Results
1.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
2.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
3.
The machine does not print anything.
4.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
5.
JAM DUPLEX
6.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
7.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
8.
How do I install additional memory? (DIMM)
9.
What kind of memory can I use?
10.
I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
11.
My Antivirus Software gives a warning message during the installation of Web BRAdmin.
12.
The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
13.
What driver package format is supported by my Linux distribution?
14.
The printer prints unexpectedly or it prints garbage.
15.
JAM REAR
16.
JAM INSIDE
17.
The printer status is Offline or Paused.
18.
PAPER JAM
19.
How do I install the Lower Tray Unit? (LT-500)
20.
I cannot print from Mac OS X.
21.
Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
22.
Cannot print after a Windows 10 update (June 2020)
23.
What is Status Monitor and how can I turn it on/off?
24.
What kind of USB cable should I use?
25.
Print on both sides of the paper(2-sided/Duplex Printing).
26.
I cannot install Brother drivers on Debian 10 or later (Linux)
27.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
28.
The paper is skewed when it's printed.
29.
Printouts have wrinkles or creases.
30.
The printed letters are slanted, positioned incorrectly.