FAQs & Troubleshooting
![]() |
Popular |
![](/g/b/img/product/hl1850_all.jpg)
HL-1850
200 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
3.
What kind of labels and transparencies can I use?
4.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
5.
What driver package format is supported by my Linux distribution?
6.
Can I print from or scan to Android™ Smartphone?
7.
Change the printer driver settings (Windows/macOS)
8.
I cannot install Brother drivers on Debian 10 or later (Linux)
9.
Printouts have a curl or wave.
10.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
11.
How do I install additional memory? (DIMM)
12.
Cannot print after a Windows 10 update (June 2020)
13.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
14.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
15.
I'm using Windows®. I want to change the paper tray and paper size settings. Do I change these things on the control panel, or in the driver? If I change the setting in the driver, will the control panel setting be used?
16.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
17.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
18.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
19.
The printer status is Offline or Paused.
20.
I cannot print from Mac OS X.
21.
The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
22.
What is Status Monitor and how can I turn it on/off?
23.
The printer prints unexpectedly or it prints garbage.
24.
I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
25.
The machine does not print anything.
26.
I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
27.
Print on both sides of the paper(2-sided/Duplex Printing).
28.
The printed letters are slanted, positioned incorrectly.
29.
All print jobs are aborted and nothing is printed. (Linux)
30.
My machine prints 2-sided when I select 1-sided printing in the driver (Linux)