FAQs & Troubleshooting
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HL-1250
156 Results
1.
The printer status is Offline or Paused.
2.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
4.
The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
5.
Functions supported in the Windows 7 built-in drivers
6.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
7.
Printouts have a curl or wave.
8.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
9.
When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
10.
White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
11.
I cannot install Brother drivers on Debian 10 or later (Linux)
12.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
13.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
14.
Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
15.
Can I print from or scan to Android™ Smartphone?
16.
The paper is skewed when it's printed.
17.
What is a file server based network and do Brother printers work in that type of environment?
18.
The printed letters are slanted, positioned incorrectly.
19.
Install the built-in drivers (For Windows 8 and Windows 10)
20.
How to identify your Operating System (OS).
21.
Change the printer driver settings (Windows/macOS)
22.
I cannot print from Mac OS X.
23.
The printer prints unexpectedly or it prints garbage.
24.
Why does the Drum LED light?
25.
What is a "Generic PCL Driver"?
26.
What kind of memory can I use?
27.
Printouts have wrinkles or creases.
28.
Replace the drum unit.
29.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
30.
What is the difference between the toner cartridge and the drum unit?