FAQs & Troubleshooting
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HL-1240
153 Results
1.
Data is sent from the PC but the printer does not print. However, the Data LED is blinking. What can I do?
2.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
3.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
4.
Can I print from and scan to iPhone, iPod touch and iPad?
5.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
6.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
7.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
8.
The printed letters are slanted, positioned incorrectly.
9.
How to identify your Operating System (OS).
10.
Can I print from or scan to Android™ Smartphone?
11.
Functions supported in the Windows 7 built-in drivers
12.
What kind of paper can I use?
13.
Printouts have wrinkles or creases.
14.
Can I use non-Brother or third party supplies with the Brother machine?
15.
Replace the drum unit.
16.
What can happen if the wrong paper is used in your machine.
17.
My Antivirus Software gives a warning message during the installation of Web BRAdmin.
18.
The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
19.
The machine does not print anything.
20.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
21.
Delete print jobs from the print queue.
22.
I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
23.
The printer status is Offline or Paused.
24.
What kind of envelopes should I avoid?
25.
The printer prints unexpectedly or it prints garbage.
26.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
27.
Uninstall the drivers. (Mac OS X 10.5)
28.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
29.
Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
30.
The BRAdmin Professional software is not able to locate the Brother machine on my network.