FAQs & Troubleshooting
Latest |
Innov-is XJ1
238 Results
1. 11/09/2024
"The pockets are full." message appears on the LCD. What does it mean?
2. 10/09/2024
"Use the presser foot lifter button to raise the presser foot." message appears on the LCD. What does it mean?
3. 30/08/2024
List of Error Messages for Artspira app (M#######/E#####)
4. 27/08/2024
For better results when sewing stretch fabrics
5. 12/07/2024
"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
6. 12/07/2024
Combination of fabric, thread and needle
7. 12/07/2024
"The "Start/Stop" button does not operate with the foot controller attached. Remove the foot controller." appears on the LCD.
8. 12/07/2024
"The bobbin winder safety device has activated. Is the thread tangled?" message appears on the LCD. What does it mean?
9. 12/07/2024
"Attach the embroidery frame." message appears on the LCD. What does it mean?
10. 12/03/2024
Stitches are skipped
11. 08/03/2024
What file format can I use when transferring images from MyDesignSnap to the machine? [for Android devices]
12. 08/03/2024
What file format can I use when transferring images from MyDesignSnap to the machine? [for iPhone and iPad]
13. 29/02/2024
Introducing the Brother Artspira application
14. 20/02/2024
Fabric puckers
15. 06/02/2024
I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
16. 02/02/2024
How to connect your machine and transfer data to Artspira
17. 02/02/2024
Tutorial videos on how to use the machine [Video instructions]
18. 23/01/2024
How to set up the wireless network connection with the wizard on the machine
19. 19/12/2023
How to embroider an appliqué pattern [Video instructions]
20. 11/12/2023
E92001 appears on the Artspira app screen.
21. 13/10/2023
Introducing Brother My Design Snap application
22. 13/10/2023
Introducing Brother My Stitch Monitor application
23. 12/10/2023
Tutorial videos on how to use My Stitch Monitor with the machine [Video instructions]
24. 29/09/2023
The App shows the message "No Supported Machines Found".
25. 28/08/2023
E96001 appears on the Artspira app screen.
26. 28/08/2023
M5613201 appears on the Artspira app screen.
27. 28/08/2023
M5612301 appears on the Artspira app screen.
28. 28/08/2023
M4345001 appears on the Artspira app screen.
29. 10/08/2023
How do I clean the race?
30. 24/05/2023
How do I sew hook-and-loop fasteners(hook-and-loop tapes)?