1.

When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?

2.

The printer status is Offline or Paused.

3.

The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).

4.

How do I adjust the number of times my Brother machine rings before it answers?

5.

Delete print jobs from the print queue.

6.

I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?

7.

When I print, the pages are smudged with ink. What should I do?

8.

When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.

9.

I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.

10.

When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?

11.

Can I still receive faxes or calls when the machine is switched off?

12.

Why can't I print when an ink cartridge is empty?

13.

One or more of my colors are not printing (blank). What can I do?

14.

The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)

15.

When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.

16.

When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.

17.

How do I print on an envelope?

18.

Why do the color ink cartridges run out of ink even though I never or rarely print in color?

19.

Windows 10 Support Information

20.

The edge of glossy paper is smudged.

21.

Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.

22.

I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?

23.

Where is the USB port on the machine? I can't find it on the back of the unit.

24.

What does "NG" or "ERROR" on the Transmission Verification Report mean?

25.

I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.

26.

Uninstall the drivers. (Mac OS X 10.2 - 10.4)

27.

How can I improve poor print quality?

28.

The Brother machine does not appear in the Print Center or Printer Setup Utility. (Mac OS X 10.2 - 10.4)

29.

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

30.

I cannot install Brother drivers on Debian 10 or later (Linux)