FAQs & Troubleshooting
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FAX-1815C
130 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Delete print jobs from the print queue.
3.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
4.
Can I print from and scan to iPhone, iPod touch and iPad?
5.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
6.
How do I clean the Scanner to improve the copy or fax quality?
7.
The Brother machine does not appear in the Print Center or Printer Setup Utility. (Mac OS X 10.2 - 10.4)
8.
I cannot install Brother drivers on Debian 10 or later (Linux)
9.
What driver package format is supported by my Linux distribution?
10.
Can I print from or scan to Android™ Smartphone?
11.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
12.
"PRINTING" is frozen on the display of my Brother machine. How do I clear it?
13.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
14.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
15.
Why can't I print when an ink cartridge is empty?
16.
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
17.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
18.
When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
19.
Pre-Required Procedures (Linux)
20.
How to identify your Operating System (OS).
21.
The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
22.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 - 10.8)
23.
I cannot print from my computer via USB.
24.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
25.
Verify if the Brother machine has a dial tone
26.
Can I print using only the black ink cartridge when the Color cartridges have run out?
27.
I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
28.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
29.
Can I reduce the size of a received fax on this machine?
30.
When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?