FAQs & Troubleshooting
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FAX-1355
43 Results
1.
How do I clear the message "PAPER JAM" or "PRINTER JAM" from the display?
2.
Can I use voice mail on the same line as my Brother machine?
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
4.
Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
5.
Verify if the Brother machine has a dial tone
6.
Can I print from and scan to iPhone, iPod touch and iPad?
7.
When I print, the pages are smudged with ink. What should I do?
8.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty Black". What can I do?
9.
How do I clean the Scanner to improve the copy or fax quality?
10.
Why doesn't the machine answer when receiving a call?
11.
My machine does regular cleaning cycles in the night. How can I correct this?
12.
How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
13.
Can I program my Brother machine to forward the faxes I receive to another location?
14.
The monochrome copies I make are too light. What can I do?
15.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed the ink cartridge?
16.
Where can I find my Brother machine's serial number?
17.
What does "COMM.ERROR" on the LCD display mean?
18.
Why doesn't my Brother machine have a dial tone?
19.
The keys on the control panel do not respond.
20.
Set the date and time
21.
How do I replace the Ink Cartridge?
22.
The LCD message "Standing by ON/OFF to resume " is displayed on my Brother machine.
23.
Do I need a telephone line to send and receive faxes with my Brother machine?
24.
Can I print from or scan to Android™ Smartphone?
25.
I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
26.
Can third party ink be used to refill the ink cartridges?
27.
Set up an answering machine (TAD) to work on the same line as the Brother machine.
28.
How do I clear the message "INK EMPTY BLACK" from the display?
29.
What is Distinctive Ring and how do I program it?
30.
What does "NG" or "ERROR" on the Transmission Verification Report mean?