FAQs & Troubleshooting
Popular |
PT-E500
102 Results
1.
When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
2.
Where can I download the latest P-touch Editor for Mac?
3.
I cannot print using a HSe cassette.
4.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
5.
I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
6.
How to use Excel data to print labels (P-touch Editor 5.x for Windows)
7.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
8.
Which brands of Ni-MH rechargeable batteries do you recommend?
9.
Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
10.
Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
11.
How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
12.
Where can I find my Brother printer's serial number?
13.
How do I change the character size?
14.
How to identify your Operating System (OS) for Windows or Mac
15.
How do I print vertically?
16.
How do I set tape margins and what features are they?
17.
I get an error message and cannot update the firmware. (Windows 10 or later)
18.
How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
19.
I want my printer to use less tape for each label. (P-touch Editor 5.x)
20.
My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
21.
Printing is not possible. (USB connection)
22.
How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
23.
I cannot save a file downloaded from the Brother support website (For Windows)
24.
When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
25.
What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
26.
The top and base layers of the laminated tape are misaligned.
27.
How do I create an Address Label? (P-touch Editor 5.x for Windows)
28.
The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
29.
I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
30.
The tape got jammed or stuck in the printer.