FAQs & Troubleshooting
Popular |
DS-720D
64 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
OCR feature does not work.
3.
Cannot find the scanner (Error Code 2019: Initialization Failed)
4.
When I press "Scan" in my scanning software, an error message appears: "Please install scanner" or "The scan was aborted because the scanner is not powered on or not connected properly".
5.
I cannot install Brother drivers on Debian 10 or later (Linux)
6.
Loading the Carrier Sheet.
7.
The scan speed is too slow.
8.
Operation system return error
9.
I cannot install the scanner drivers.
10.
I cannot save a file downloaded from the Brother support website (For Windows)
11.
Download a file from the "Downloads" section and save it to Windows 8 computer.
12.
I do not have or lost the black and white calibration sheet.
13.
Paper suitable for scanning
14.
How to identify your Operating System (OS).
15.
Can I print from or scan to Android™ Smartphone?
16.
Can I print from and scan to iPhone, iPod touch and iPad?
17.
How to scan a document from a Windows application?
18.
What driver package format is supported by my Linux distribution?
19.
Which DS scanners support the WIA, ICA, TWAIN and SANE scanning interfaces?
20.
I have upgraded my Macintosh to OS X 10.9, and now I cannot scan using the Image Capture software.
21.
Change the paper settings. (Using DSmobileCapture)
22.
My scanner is connected but it will not feed my document or do anything else.
23.
The scanned documents are put into the incorrect order. (macOS)
24.
Delete a network scanner entry. (Linux)
25.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
26.
The file size is too large.
27.
My computer does not recognize the scanner when it is connected via the USB cable.
28.
Uninstall the scanner drivers (OS X 10.10 or greater).
29.
Important points for specifying the scan area (Linux)
30.
Install PaperPort™ 12SE onto Windows 10.