FAQs & Troubleshooting
Popular |
DS-600
57 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Download a file from the "Downloads" section and save it to Windows 8 computer.
3.
When I press the "Scan" on my scanning software, I receive an error message that reads: "Please install scanner" or "The scan was aborted because the scanner is not powered on or not connected properly".
4.
I have upgraded my Macintosh to OS X 10.9, and now I cannot scan using the Image Capture software.
5.
When I calibrate I get a "White-only" calibration message.
6.
How to identify your Operating System (OS).
7.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
8.
I do not have or lost the black and white calibration sheet.
9.
I cannot save a file downloaded from the Brother support website (For Windows)
10.
The scanner is connected but it will not feed paper or do anything else. (For Windows)
11.
I received a "Calibration failed" error message when attempting to calibrate my scanner. (For Windows)
12.
The scanner is connected but it will not feed paper or do anything else. (For Macintosh)
13.
I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
14.
My scanned images have black lines running through them, blank spaces, or just overall bad quality.
15.
Can I print from and scan to iPhone, iPod touch and iPad?
16.
What is the purpose of the PageManager 9 program?
17.
I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
18.
I am scanning documents smaller than letter size, such as receipts, and they all come through with a black background (For Windows).
19.
Scan a document in Windows 8 and Windows 10.
20.
Uninstall the scanner driver. (Mac OS X 10.4 - 10.10)
21.
Open the Control Panel (For Windows)
22.
Open the "Scanners and Cameras" and Properties.
23.
I cannot open the scanned document (For Windows).
24.
Calibrate your scanner. (For Windows)
25.
Install the DSmobile Scan application. (For Windows users only)
26.
Clean the scanner. (For Macintosh)
27.
Calibrate your scanner. (For Macintosh)
28.
What scanning modes are available in DSmobileSCAN II?
29.
What is DSmobileSCAN II software?
30.
Can I print from or scan to Android™ Smartphone?