FAQs & Troubleshooting
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DCP-T500W
230 Results
1.
No Paper Fed
2.
Paper Jam
3.
Refill Ink
4.
(Video) Load A4/Letter paper
5.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
6.
(Video) Fill the ink tanks
7.
Unable to Print 3X
8.
(Video) Connect the cords
9.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
10.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
11.
(Video) Set up your Brother machine
12.
Ink Box Full / InkBox Full
13.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
14.
Print on both sides of the page? (Manual 2-sided/Duplex Printing)
15.
(Video) Load an Envelope
16.
"Offline" appears on the Status Monitor.
17.
Can I print from and scan to iPhone, iPod touch and iPad?
18.
Ink Low
19.
(Video) Unpack your Brother machine
20.
Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
21.
Improve poor print quality.
22.
Can I print from or scan to Android™ Smartphone?
23.
Load envelopes
24.
I still receive the error message "Paper Jam" after I removed the jammed paper.
25.
The printer status is Offline or Paused.
26.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
27.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
28.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
29.
When choosing grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
30.
Unable to Scan AX