FAQs & Troubleshooting
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DCP-L5500DN
305 Results
1.
(Video) Load A4/Letter paper
2.
Replace Drum
3.
Paper is Jammed inside the Machine
4.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
5.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
6.
(Video) Replace the Toner Cartridge
7.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
8.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
9.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
10.
Drum !
11.
Print as a Poster (Windows®)
12.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
13.
Paper is Jammed in the 2-sided Tray
14.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
15.
Reset the Drum Counter
16.
(Video) Set up your Brother machine
17.
(Video) Unpack your Brother machine
18.
I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
19.
What is Brother iPrint&Scan?
20.
The printer status is Offline or Paused.
21.
Paper is Jammed in the Back of the Machine
22.
Print on Both Sides of the Paper (Macintosh)
23.
Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
24.
(Video) Connect telephone line and power cords
25.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
26.
Paper is Jammed in the Paper Tray
27.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
28.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
29.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
30.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).