FAQs & Troubleshooting
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DCP-J715W
274 Results
1.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
2.
Load paper in the paper tray
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
4.
Can I print from or scan to Android™ Smartphone?
5.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
6.
Can I print from and scan to iPhone, iPod touch and iPad?
7.
The printer status is Offline or Paused.
8.
Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
9.
Paper Jam
10.
How do I know which side up my photo paper should be in the tray?
11.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
12.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
13.
What is Brother iPrint&Scan?
14.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
15.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
16.
Replace Ink
17.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
18.
Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
19.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
20.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
21.
How do I load envelopes into my machine?
22.
I cannot print using my Brother machine on a wireless network (Mac)
23.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
24.
I cannot find some option in the Printing preferences. (For Windows)
25.
I cannot install Brother drivers on Debian 10 or later (Linux)
26.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
27.
Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
28.
Print a web page from iPrint&Scan when using an Android™ mobile device.
29.
Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
30.
Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.