FAQs & Troubleshooting
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DCP-J4120DW
247 Results
1.
(Video) Load A4/Letter paper
2.
Paper Jam
3.
Replace Ink
4.
Paper tray not detected/ Paper tray #2 not detected
5.
(Video) Install Ink Cartridges
6.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
7.
No Paper Fed
8.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
9.
Ink Low
10.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
11.
Load paper in the paper tray
12.
Can I print from and scan to iPhone, iPod touch and iPad?
13.
Print using only the black ink cartridge when the Color cartridges have run out.
14.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
15.
Sleep
16.
What is Brother iPrint&Scan?
17.
Ink Absorber Full / Ink Absorber Pad Full
18.
Can I print from or scan to Android™ Smartphone?
19.
(Video) Set up your Brother machine
20.
Load an Envelope (Manual Feed Slot)
21.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
22.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
23.
(Video) Load an Envelope (Manual Feed Slot)
24.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
25.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
26.
Printing/ Scanning with a mobile device
27.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
28.
Cannot Detect
29.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
30.
(Video) Connect telephone line and power cords