FAQs & Troubleshooting
![]() |
Popular |
![](/g/b/img/product/dcpj4110dw_eu_as.jpg)
DCP-J4110DW
314 Results
1.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
2.
Can I print from and scan to iPhone, iPod touch and iPad?
3.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
4.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
5.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
6.
Paper Jam (With Video Instructions)
7.
Load paper in the paper tray.
8.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
9.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
10.
What is Brother iPrint&Scan?
11.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
12.
Can I print from or scan to Android™ Smartphone?
13.
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
14.
Print using only the black ink cartridge when the Color cartridges have run out.
15.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
16.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
17.
The printer status is Offline or Paused.
18.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
19.
The scanner cover support has come off. (With Video Instructions)
20.
After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
21.
Scan multiple pages into one file instead of each scan being saved as a separate file.
22.
I cannot install Brother drivers on Debian 10 or later (Linux)
23.
Paper tray not detected
24.
Replace Ink
25.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
26.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
27.
Install Starter Ink
28.
I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
29.
Load envelopes into my machine
30.
I still receive the error message "Cover is Open" after I closed the scanner cover. (With Video Instructions)