FAQs & Troubleshooting
![]() |
Latest |
![](/g/b/img/product/dcpj1800dw_eu.jpg)
DCP-J1800DW
134 Results
1. 27/06/2024
The scanning speed is slow when scanning from my machine. (Windows)
2. 26/06/2024
My Brother machine turns off automatically or earlier than before.
3. 26/06/2024
The machine does not automatically enter Power Off mode.
4. 05/06/2024
I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
5. 14/02/2024
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
6. 31/01/2024
I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
7. 10/01/2024
What is the default password for my Brother machine?
8. 04/01/2024
(Video) How to Email Print
9. 08/11/2023
How to scan a document from a Windows application?
10. 22/09/2023
I cannot scan via network.
11. 10/08/2023
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
12. 20/07/2023
Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
13. 05/07/2023
I cannot print using my Brother machine on a wired network (Windows/macOS)
14. 05/07/2023
I cannot print on a wireless (Wi-Fi) network (Mac)
15. 27/06/2023
I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
16. 08/06/2023
What is the recommended paper?
17. 08/06/2023
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
18. 06/06/2023
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
19. 06/06/2023
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
20. 01/06/2023
Add your Brother machine with AirPrint (macOS)
21. 01/06/2023
Delete print jobs from the print queue.
22. 16/05/2023
I cannot print from my computer via USB.
23. 07/04/2023
I cannot print on a wireless (Wi-Fi) network (Windows)
24. 06/04/2023
The printer status is Offline or Paused.
25. 27/03/2023
Change the printer driver settings (Windows)
26. 27/03/2023
"Offline" appears on the Status Monitor. (Windows)
27. 15/02/2023
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
28. 19/12/2022
Cannot Detect Ink Volume
29. 19/12/2022
Install Starter Ink
30. 19/12/2022
Ink Absorber NearFull / InkBox NearFull / Absorber NearFull