FAQs & Troubleshooting
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DCP-J152W
247 Results
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
3.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
4.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
5.
Replace Ink
6.
What is Brother iPrint&Scan?
7.
"Offline" appears on the Status Monitor.
8.
What driver package format is supported by my Linux distribution?
9.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
10.
I still receive the error message "Paper Jam" after I removed the jammed paper.
11.
I cannot print using my Brother machine on a wireless network (Windows)
12.
How to identify your Operating System (OS).
13.
Can I print from and scan to iPhone, iPod touch and iPad?
14.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
15.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
16.
Can I print from or scan to Android™ Smartphone?
17.
Is my Brother machine compatible with Windows Vista?
18.
After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
19.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
20.
Download a file from the "Downloads" section and save it to Windows 8 computer.
21.
Ink Low
22.
The scanner cover support has come off. (With Video Instructions)
23.
I cannot find some option in the Printing preferences. (For Windows)
24.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
25.
Install Starter Ink
26.
Locate files scanned with ControlCenter2 (For Macintosh)
27.
No Paper Fed
28.
Print using only the black ink cartridge when the Color cartridges have run out.
29.
Where is the USB port on the machine?
30.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).