FAQs & Troubleshooting
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DCP-9042CDN
287 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
2.
Scan and save a document in PDF format (Scan to File)
3.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
4.
Can I print from and scan to iPhone, iPod touch and iPad?
5.
Can I print from or scan to Android™ Smartphone?
6.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
7.
Scan multiple pages into one file instead of each scan being saved as a separate file.
8.
What is Brother iPrint&Scan?
9.
I cannot install Brother drivers on Debian 10 or later (Linux)
10.
Adjust color settings by using the custom setting in the printer driver
11.
The printer status is Offline or Paused.
12.
I still receive the error message "Replace Parts Drum" or "Drum End Soon" after I replace the drum unit with a new one.
13.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
14.
How do I turn off/on the Toner Save Mode?
15.
Protect your Brother machine against unauthorised access over the network
16.
Change the printer driver settings (Windows/macOS)
17.
I'm trying to scan through the Citrix Presentation Server™ 4.0. What should I note?
18.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
19.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
20.
Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
21.
Which E-mail packages are compatible with ControlCenter3?
22.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
23.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
24.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
25.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
26.
I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
27.
I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
28.
What kind of memory can I use?
29.
Replace the drum unit.
30.
How do I install additional memory?