FAQs & Troubleshooting
Popular |
DCP-7040
127 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
3.
Scan and save a document in PDF format (Scan to File)
4.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
5.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
6.
Can I print from and scan to iPhone, iPod touch and iPad?
7.
Can I use AirPrint with my Brother machine?
8.
Locate files scanned with ControlCenter3 (For Windows)
9.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
10.
I cannot find some option in the Printing preferences. (For Windows)
11.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
12.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
13.
Can I print from or scan to Android™ Smartphone?
14.
The printer status is Offline or Paused.
15.
Which E-mail packages are compatible with ControlCenter3?
16.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
17.
What is the recommended paper?
18.
Scan an image and insert it in a Windows XP application
19.
"ControlCenter needs to be updated." - macOS 10.15 Catalina
20.
How to identify your Operating System (OS).
21.
I still receive the error message "Replace Drum", "Drum End Soon", "Drum Near End", or "Drum Stop" after I replace the drum unit with a new one.
22.
Locate files scanned with ControlCenter2 (For Macintosh)
23.
Change the printer driver settings (Windows/macOS)
24.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
25.
I am using Windows. When I print a document, the printed page is blank. What should I do?
26.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
27.
When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
28.
When I try to scan a document using ScanSoft™ PaperPort™ 11SE, I can not scan from the ADF (automatic document feeder) with WIA driver.
29.
Windows 7 Support Information
30.
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)