FAQs & Troubleshooting
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DCP-340CW
262 Results
1.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
2.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
3.
When I print, the pages are smudged with ink. What should I do?
4.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
5.
What driver package format is supported by my Linux distribution?
6.
I am having issues with the paper feed. What can I do?
7.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
8.
Can I print from and scan to iPhone, iPod touch and iPad?
9.
I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
10.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
11.
What is the BRAdmin Professional software used for?
12.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
13.
I cannot save a file downloaded from the Brother support website (For Windows)
14.
Protect your Brother machine against unauthorised access over the network
15.
How to identify your Operating System (OS).
16.
Can I print from or scan to Android™ Smartphone?
17.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
18.
Scan and save a document in PDF format (Scan to File)
19.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
20.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
21.
Scan to Email does not work with Outlook2003 or Outlook2007. What can I do? (For ControlCenter3 Users)
22.
When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
23.
How do I factory reset the print server?
24.
I'm using Macintosh®. What are the settings in the Scanner window used for?
25.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
26.
Important points you need to confirm before configuring your Brother machine for a wireless network.
27.
The downloaded driver's name is different from my machine's name. (Linux)
28.
I cannot print using my Brother machine on a wireless network (Windows)
29.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
30.
When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond. What can I do?