FAQs & Troubleshooting
Popular |
DCP-310CN
247 Results
1.
What driver package format is supported by my Linux distribution?
2.
I cannot install Brother drivers on Debian 10 or later (Linux)
3.
How do I factory reset the print server?
4.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
5.
Scan and save a document in PDF format (Scan to File)
6.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
7.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
8.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
9.
How do I know the current network configuration?
10.
The printer status is Offline or Paused.
11.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
12.
Can I print from or scan to Android™ Smartphone?
13.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
14.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
15.
What is the BRAdmin Professional software used for?
16.
How to identify your Operating System (OS).
17.
Scan multiple pages into one file instead of each scan being saved as a separate file.
18.
I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
19.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
20.
I can print but cannot scan via network. (For Macintosh)
21.
I'm using Macintosh. What is the PreScan option used for?
22.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
23.
I cannot print from my computer via network. (For Windows)
24.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
25.
I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
26.
The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
27.
I cannot print from my computer via network. (For Macintosh)
28.
I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
29.
I'm using Macintosh®. What are the settings in the Scanner window used for?
30.
I cannot print from my computer via USB.