FAQs & Troubleshooting
Latest |
ADS-2800W
105 Results
1. 14/02/2024
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
2. 10/01/2024
What is the default password for my Brother machine?
3. 17/11/2023
"ControlCenter needs to be updated." - macOS 10.15 Catalina
4. 08/11/2023
How to scan a document from a Windows application?
5. 25/08/2023
Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
6. 27/03/2023
A gray line or margin appears on the side of the scanned document.
7. 17/03/2023
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
8. 17/03/2023
Open the "Scanners and Cameras" and Properties.
9. 17/03/2023
The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
10. 15/02/2023
Configuring frequently-used scan settings on your computer.
11. 15/02/2023
Can not scan a long document.
12. 15/02/2023
Duplex (two-sided) scan
13. 15/02/2023
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
14. 14/02/2023
Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
15. 14/02/2023
Scan and save a document in PDF format for Windows (Scan to File)
16. 14/02/2023
Scan a document in Windows 8 and Windows 10.
17. 13/12/2022
How to identify your Operating System (OS).
18. 21/09/2022
Check the firmware version.
19. 01/09/2022
How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
20. 01/09/2022
Scan and save a document in PDF format for macOS 10.14 or earlier (Scan to File)
21. 28/07/2022
Update the Driver or Firmware for your Brother machine
22. 23/06/2022
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
23. 20/04/2022
Uninstall the Brother Software and Drivers (Windows)
24. 14/04/2022
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
25. 11/04/2022
Wireless setup is requesting a WPS PIN to complete the setup
26. 11/04/2022
My Brother machine could not be found over the network when I installed drivers on my computer.
27. 01/04/2022
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
28. 24/03/2022
I cannot save a file downloaded from the Brother support website (For Windows)
29. 10/03/2022
Check your machine's IP Address or Node Name
30. 15/11/2021
I cannot install the Brother printer driver (macOS 10.15 or earlier)