FAQs & Troubleshooting
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55 Results
1.
Load Business Cards
2.
I cannot save a file downloaded from the Brother support website (For Windows)
3.
Reset Your Brother Machine
4.
Load Documents Longer than Standard Size
5.
Load Standard Size Documents
6.
Scanning and Other Problems
7.
Document Jam
8.
Load a Plastic Card
9.
Save Scanned Documents on Your Computer
10.
Acceptable Documents
11.
Replace the Separation Pad
12.
Clean the Scanner and Rollers
13.
I cannot install Brother drivers on Debian 10 or later (Linux)
14.
Clean the Sensors
15.
Update the Driver or Firmware for your Brother machine
16.
Reset the Usage Counters
17.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
18.
Check the firmware version.
19.
Card Jam
20.
Download a file from the "Downloads" section and save it to Windows 8 computer.
21.
Replace the Pick Up Roller
22.
How to identify your Operating System (OS).
23.
Error and Maintenance Indications
24.
Where can I download Brother iPrint&Scan application for Mac?
25.
Open the Control Panel (For Windows)
26.
Uninstall the Brother Software and Drivers (Windows)
27.
How to scan a document from a Windows application?
28.
The scanning speed is slow when scanning from my machine. (Windows)
29.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
30.
I cannot install the scanner driver in Ubuntu 21.04. (Linux)