FAQs & Troubleshooting
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PT-3600
103 Results
1.
The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
2.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
3.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
4.
Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
5.
How to use Excel data to print labels (P-touch Editor 5.x for Windows)
6.
P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
7.
(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
8.
Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1" (25 mm).
9.
Where can I find my Brother printer's serial number?
10.
How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
11.
Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
12.
When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
13.
How to identify your Operating System (OS) for Windows or Mac
14.
(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
15.
I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
16.
How can I make vertical labels? (P-touch Editor 5.1 for Mac)
17.
Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
18.
When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
19.
How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
20.
The Windows Logo testing warning appears during installation. Is it OK to install the driver?
21.
The tape got jammed or stuck in the printer.
22.
How do I uninstall the printer driver?
23.
The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
24.
How to delete the registry information and files related to the printer driver
25.
I cannot save a file downloaded from the Brother support website (For Windows)
26.
How to use a 9/64" (3.5 mm) wide tape
27.
Printing is not possible. (USB connection)
28.
The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
29.
How to open the Devices and Printers window
30.
While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?