FAQs & Troubleshooting
Popular |
PT-3600
104 Results
1.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
2.
The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
3.
(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
4.
How to use Excel data to print labels (P-touch Editor 5.x for Windows)
5.
When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
6.
When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
7.
Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1" (25 mm).
8.
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
9.
My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
10.
How do I create a label using a template? (P-touch Editor 5.x for Windows)
11.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
12.
The printing date/time is not printed. (P-touch Editor 5.x for Windows)
13.
When I try to use the database function, an application error occurs.
14.
Where can I find my Brother printer's serial number?
15.
When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
16.
P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
17.
Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
18.
What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
19.
The Windows Logo testing warning appears during installation. Is it OK to install the driver?
20.
The tape got jammed or stuck in the printer.
21.
The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
22.
The top and base layers of the laminated tape are misaligned.
23.
How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
24.
(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
25.
While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
26.
Can I directly operate my printer from a self-developed application software and print a label?
27.
How to identify your Operating System (OS) for Windows or Mac
28.
The driver downloaded from the website cannot be installed.
29.
I want to print without excess tape before the label.
30.
I cannot save a file downloaded from the Brother support website (For Windows)