FAQs & Troubleshooting
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DCP-J1800DW
134 Results
61. 22/07/2022
Paper is Jammed in the Front of the Machine (Jam Front)
62. 22/07/2022
Paper is Jammed in the Back of the Machine (Jam Rear)
63. 20/07/2022
No Paper / No Paper Fed
64. 20/07/2022
Paper Size Mismatch
65. 20/07/2022
Print the Network Configuration Report
66. 14/07/2022
Out of Memory
67. 23/06/2022
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
68. 15/06/2022
Print documents on A4 paper, and then cut the paper in half to A5 size automatically.
69. 15/06/2022
Copy an ID card on A4 paper, and then cut the paper in half automatically.
70. 15/06/2022
Copy documents on A4 paper, and then cut the paper in half to A5 size automatically.
71. 25/04/2022
Where can I find my Brother machine's serial number?
72. 20/04/2022
Uninstall the Brother Software and Drivers (Windows)
73. 14/04/2022
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
74. 11/04/2022
Wireless setup is requesting a WPS PIN to complete the setup
75. 11/04/2022
My Brother machine could not be found over the network when I installed drivers on my computer.
76. 07/04/2022
How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
77. 24/03/2022
I cannot find some option in the Printing preferences. (For Windows)
78. 24/03/2022
I cannot save a file downloaded from the Brother support website (For Windows)
79. 15/12/2021
I cannot connect my machine to a Windows 11 computer via USB.
80. 29/11/2021
A security warning appears when accessing Web Based Management via HTTPS.
81. 29/11/2021
When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
82. 29/11/2021
Cover is Open
83. 10/11/2021
Open the Control Panel (For Windows)
84. 12/10/2021
I cannot install Brother drivers on Debian 10 or later (Linux)
85. 07/10/2021
Set up your Brother machine on a wireless network (Windows/macOS)
86. 07/10/2021
Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
87. 02/09/2021
(Video) Set up your Brother machine
88. 04/08/2021
I get a TS error when trying to print on a wireless network.
89. 29/07/2021
I cannot install the scanner driver in Ubuntu 21.04. (Linux)
90. 06/04/2021
When I update the firmware, my machine's screen shows vertical bar or its LEDs indicate an error.